Standard Life wrote recently to tell us they are raising the management charge on our ISA. I'm trying to find the right adjective to describe their explanation of the reason for this:
"Standard Life Investments conduct regular reviews of their products. Following their most recent review, certain discrepancies came to light between their charging structure and those of their competitors."
Don't you just love the third person - nothing to do with us, it's them... although them is actually us. And obviously a discrepancy is a terrible thing. I'm so glad they've put it right. Happy to pay more. Wouldn't want a discrepancy. Oh no.