Department names are also changing:
- 'Paediatrics' = 'Children's services'
- 'Ophthalmology' = 'Eye department'.
- 'Renal unit' = 'Kidney unit'
- 'Surgical appliances' = 'Patient appliances'.
'Take a look at the following book cover. It's typical of the technology when I first started to design forms.
'I've recently been archiving a lot of old books in my business library and it's been interesting to see how far we've come in my lifetime.Rob's key books are Managing Business Forms and Forms for People. They are both available digitally.
'What I found surprising is that while the technological emphasis was on the use of the typewriter, some of the design philosophy was sound and are still ignored by many systems and IT people. Take this quote for example;
"It will be observed that the forms designer must apply a wide knowledge of the many requirements which go into the functional design of a form. Furthermore, form design is usually one part of the total result of skillful application of the principles of work simplification to clerical operations. Only in the simplest applications may one safely disregard the services of the experienced designer."'Elsewhere the book says:
"The techniques of designing efficient business records are of such breadth and complexity as to require several years of specialized training before they are mastered."'Something which still applies today if the forms analyst is to be fully equipped for the task.'
Rob Barnett, April 2009